Terms and Conditions - House Clearance Kentishtown
Welcome to our House Clearance services in Kentishtown. Please read these Terms and Conditions carefully before using our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Introduction
These terms outline the rights and responsibilities of both the service provider and the client. They ensure a clear understanding and smooth process during the house clearance service.
2. Services Provided
Our comprehensive house clearance services include:
- Removal of household items
- Disposal of unwanted furniture and appliances
- Recycling and donation of eligible items
- Clean-up services post-clearance
3. Booking and Scheduling
To schedule a house clearance, clients must contact us at least seven days in advance. We strive to accommodate preferred dates and times, subject to availability.
3.1. Confirmation
Upon booking, a confirmation email will be sent detailing the scheduled date, time, and scope of services.
4. Payment Terms
Payment for our services is required as follows:
- 50% deposit upon booking
- Remaining 50% upon completion of the clearance
We accept various payment methods, including credit cards, bank transfers, and cash.
5. Cancellation Policy
Clients may cancel or reschedule their appointment up to 48 hours before the scheduled date without incurring additional charges. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.
5.1. Emergency Cancellations
In cases of unforeseen emergencies, we will assess on a case-by-case basis to waive any cancellation fees.
6. Client Responsibilities
Clients are expected to:
- Ensure accessibility to the property on the scheduled date
- Secure any valuable or sensitive items prior to the clearance
- Inform us of any specific disposal requirements
7. Service Provider Responsibilities
Our team commits to:
- Arrive on time as per the scheduled appointment
- Handle all items with care and respect
- Dispose of items in an environmentally responsible manner
- Provide a clean and tidy workspace post-clearance
8. Liability
While we strive to handle all items with care, we are not liable for any pre-existing damages or issues with items prior to clearance. Clients are encouraged to inform us of any fragile or particularly valuable items that require special attention.
8.1. Insurance
We maintain comprehensive insurance to cover any accidental damages during the clearance process. Details of our insurance coverage are available upon request.
9. Privacy Policy
We respect the privacy of our clients. Any personal information collected during the booking and clearance process will be used solely for service provision and will not be shared with third parties without explicit consent.
10. Dispute Resolution
In the unlikely event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal action.
10.1. Governing Law
These terms are governed by and construed in accordance with the laws of Kentishtown. Any legal proceedings shall be conducted within the jurisdiction of Kentishtown courts.
11. Amendments to Terms
We reserve the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
12. Acceptance of Terms
By booking and utilizing our house clearance services in Kentishtown, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.